Frequently asked questions

SaaS corporate notification platform that combines communication sending, individual reading confirmation, electronic signature and automatic audit trail generation. Designed for situations where 'thinking you communicated' is not enough.

Yes, when there is agreement between the parties on the use of electronic signature as a means of confirmation — a typical situation in internal communications, warnings, extrajudicial collections, school and condominium communications. The RDOC# audit PDF brings together a list of recipients, individual status and viewing and signature timestamps, serving as evidence in labor processes, collections and internal audits.

Three plans starting at R$ 89/month with a 14-day free trial, no credit card. Recurring monthly billing via PIX, bank slip or credit card, with service invoice (NFS-e) issued automatically. Cancel anytime, no penalty.

No. In 30 minutes a non-technical user sets up the first notification. To integrate with your internal system (ERP, HR), we offer a documented API — that's where you need IT.

Each plan has a limit on active recipients (50 in Starter, 500 in Professional, unlimited in Business). If you are about to exceed the limit, we warn you before charging — you can upgrade your plan or pay per extra recipient. Enterprise plan for high volumes with contractual SLA.

AWS São Paulo (sa-east-1 region), Oracle Enterprise bank (RDS), daily backup. LGPD compliance from architecture.

Today it only works via email. On roadmap: SMS and WhatsApp Business as additional channels (charged per message).

On the standard plan, best-effort. For Enterprise, 99.5 percent contractual SLA. Public status of the platform at status.rdoc.com.br (coming soon).

Hash password, email authentication, login rate limiting with blocking after 5 attempts, mandatory TLS connection, multi-tenant with data isolation, impersonation audit log for support.